FAQ

How does it work?

Step 1

Choose your package in our virtual shop, there are lots of options to suit all! This will let you choose which beer/cider/ticket option is right for you. Our full packages include 12 unique beers and a Cow Valley Festival glass to complete the feeling of a real festival and all our drink options include full access to the virtual festivals and bars.

Packages come in specific 'boxes' - which ensures everyone else is drinking along with the same special selections and that our talks from our live outdoor TV studio tally up with the very bottles we've posted out.

Step 2

In the week running up to the festival, we'll make sure that your beverages reach you in plenty of time before the festival, you'll get in email from us letting you know when they're heading to your door (please be aware someone over 18 will need to be around to receive your beer-y goodness)

Step 3

Tune in to our festival on 3rd & 4th October - live from our outdoor TV studio in the heart of Derbyshire countryside, talks and tastings are all lined up for your specific beers (and if you miss one you can always rewind back to them at any point in the future), along with a full complement of brewery video tours and live acts to complete the festival feeling.

Step 4

For us a big part of going to a beer festival (aside from trying lots of different new varieties!)

is to mingle and chat with lots of like-minded fellow beer lovers. That why we've included a live chat facility to all our stream pages and set you up a virtual bar for each of the breweries we have brought together in this unique event, so you can enjoy meeting others and have a natter with those who are trying the very same beers as you.

How Much Is Delivery?

Delivery for anyone in Derbyshire & South Yourkshire is Free. Otherwise it will be £9.00 postage fee. Derbyshire, Nottinghamshire & South Yourkshire is 30mile radius from Matlock, Derbyshire.

When Will The Package Arrive?

We will ship all packages one week before the event between the 20th - 30th September 2020.

this is to help you resist drinking them all before the event.

Do I Have To Be 18 Or Over To Buy?

Yes! We do operate the 'Challange 25' policy. On delivery, you may be asked to provide proof of your age.

Can I Cancel My Order?

Please email accounts@cowvalleyfestival.co.uk, They will get back to you to arrange a refund.

Changing the shipping address?

You can easily change your shipping address on your account. You just need to login and click “my addresses” and “edit”.  You can also change the shipping address during the checkout process if you need it. Just click “edit” below “shipping address”.

White logo (Online).png

Beer Package Sales Close: 23rd September | Order Now To Avoid Disappointment!